BUD MATTHEWS SERVICES IS OPEN AND READY TO SERVE. We recognize our services are often emergency in nature, and we remain fully committed to fulfilling the needs of our community. Learn more here!
Serving The Chapel Hill Area for Over 40 Years!

Archive for the ‘Plumbing’ Category

What Is Water Hammer?

If you’ve ever shut off a large appliance in your home like a dishwasher or laundry machine and then heard a surprising knocking sound coming from the plumbing pipes, you’ve just experienced water hammer. Although the term is sometimes used…

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5 Great Ways to Put Our Plumbers to Work!

We offer a wide range of services to homes in Durham. One of our most extensive services is plumbing. However, when people think of professional plumbers, they usually think of plumbers helping out with an emergency. Clogged drains, overflowing toilets,…

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What You Should Look for in a Plumber

We live in the Information Age. When you want to locate a service professional, finding information on one is easy. But there’s often too much information—meaning too many professionals—who pop up when you type a few terms into a search…

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The Problem with Pinhole Leaks

Since 1963, copper piping has replaced galvanized steel and cast iron as the principal metal used for plumbing systems. There are many reasons for making the change over to copper: it’s lightweight, more flexible, and corrosion-resistant. However, copper pipes can…

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What Counts as a Plumbing Emergency?

Plumbing problems don’t work on a calendar or any sort of time table. In fact, sometimes they seem to do everything they possible can to happen at the worst times. This is the reason that we offer fast emergency plumbing…

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What Is Hard Water and Why Is It a Problem?

The term hard water is one you may have heard tossed around in discussions of problems in homes, and yet not understood exactly what it meant. It is, admittedly, an odd term. (Isn’t hard water actually ice?) In this post,…

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Why You Need Professional Leak Detection Services

Leaks in pipes are one of the more common repair problems in residential plumbing. Corrosion, pinhole leaks, loose fittings, and more can cause pipes to begin to lose water. Even a small leak can lead to extensive damage to building…

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Why You Should Consider New Gas Line Installation

When people think of plumbing, they usually think of water. But our plumbers work with other types of pipes in homes as aside from the ones found in the freshwater and wastewater system. We also install and repair the pipes…

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Signs That You Should Replace Your Bathroom Toilet

The bathroom is the room in the house that uses the most water, and the toilet is the appliance responsible for the biggest share of that water consumption. In fact, toilets can account for 40% of the water bills you…

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Do You Need to Have a Slab Leak Fixed? Here’s How to Find Out

Slab leaks are one of the most difficult of all plumbing problems to find. These leaks in the hot and cold water lines in your home occur down in the concrete foundation, making it tricky to notice that they are…

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Testimonials
See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
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Certifications & Affiliations
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We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.