BUD MATTHEWS SERVICES IS OPEN AND READY TO SERVE. We recognize our services are often emergency in nature, and we remain fully committed to fulfilling the needs of our community. Learn more here!
Serving the Chapel Hill Area for Over 40 Years!

Our Blog

Going on a Winter Vacation? Make Sure You Have an Automatic Shut-Off Valve

December is a time of year when many people go off on vacations. Sometimes it’s extended trips to stay with family for the holidays, other times it’s a way to spend the winter holidays in a sunnier, warmer climate. But whatever the reason that you might decide to go on a winter vacation, you should […]

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Problems You May Encounter with Your Tankless Water Heater

One of the big advantages (among many) of using a tankless water heater to provide hot water to your home is that it needs fewer repairs than standard storage tank water heaters. The reason for this is that a tankless system undergoes less much stress because it doesn’t have to use energy continually to maintain […]

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UV Air Purifiers Are a Terrific Choice for Winter Health!

Winter in Durham can be a lovely season, especially if you don’t mind chilly weather. But it’s also a period when flu and cold germs run rampant, and people miss many days of work, quality time with their families, and the enjoyment of vacations because of illnesses. There are steps you can take to reduce […]

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Ways to Lower Heating Bills in Winter

Nobody wants to spend more money than they need to on anything. The tricky part, however, is recognizing where you’re spending too much money in the first place. One area in your house where you’re probably paying more than you need to is winter heating. Because people are accustomed to thinking of their heating bills […]

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Hard Water: What It Is and How to Stop It

You may have heard the term hard water used to refer to a condition of the water moving through a plumbing system. It’s a strange phrase at first… isn’t “hard water” ice? But hard water is a serious problem for residential plumbing systems, and unfortunately it’s a common trouble that occurs in many houses today. We’ll share […]

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Yes, Your Heat Pump Needs Fall Maintenance

We’ve written during the last few weeks about how important it is to arrange for heating maintenance during the fall so your home heating system will be prepared for the arrival of cold weather. If you have a heat pump for your home comfort, you might have read this advice and thought, “My heat pump already had […]

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Install a Humidifier to Prepare for Winter

Now that we’re fully into the fall and the Halloween decorations are up, we’re also into the season for readying homes for the winter. We’ve previously discussed how important it is to schedule heating maintenance (whether you have a furnace or a heat pump) as part of winter prep. But there are some new installations […]

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3 Reasons Your Water Heater Is Leaking

Have you noticed water starting to pool around the base of your storage tank water heater? If you have, and thought, “That can’t be a good sign,” you’re absolutely right! Leaking of any type in a water heater is a major problem that needs to be fixed as soon as possible. Leaks will quickly worsen, […]

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Is It Time to Replace Your Old Furnace?

As you do your fall preparations for the coming winter season, an important question to ask yourself is if you think your furnace can make it through the cold weather. If you’ve had the same gas furnace (the most common type of residential furnace) in your home for years, it may be at the age […]

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4 Items Not to Put Down a Garbage Disposal

We offer repairs and installations for many important household appliances, such as garbage disposals. Because we’re also a professional plumbing contractor, we know a great deal about how sink garbage disposals operate—and how they might break down. Although we’re always glad to come to your assistance to repair a broken disposal, we always want customers like […]

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Testimonials
See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
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Certifications & Affiliations
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We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.