Reviews

Brandon showed up on time and knew what he was doing. A rare combination these days.

Our technician, Ben, did an excellent job of diagnosis of our gas stove and washer. Were polite young man.

You have always provided exceptional service!

Guys were very nice and did the work expertly.

The technician was nice, worked quickly and seemed competent and professional.

We've always had good work done by the Bud Matthews Services plumbers. Much appreciated.

Dean came quickly to assess the problem with our pull out kitchen cabinet rail, fixed it in 15 minutes, and was delightful to have around. Couldn't have wished for better service.

My first time using Bud Matthews and Im sold. Brandon Fitch was the technician and he was on point. Brandon was professional, courteous, patient, and best of all treated me with respect. Totally impressed with the customer service, will definitely use Bud Matthew's in the future.

Had my microwave uninstalled and replaced with another one. It was a slightly nuanced job because we had a shelf and range on top of it, but Bud Matthews employees did an excellent job and were able to handle it with ease. Thanks so much to them!

The appointment was given relatively fast. The technician was very knowledgeable. He explained everything very easy to understand.

Tankless water heater maintenance. The technician showed up on time. We were texted before he arrived. He covered his shoes be entering the home. The work completed quickly and efficiently, (30+ minutes)

The repairman was on time and worked efficiently to identify the problem with my washer and dishwasher. Very happy with the service.

Plumbing problems are always stressful, but Bud Matthews takes away the stress with prompt and professional service. Thank you so much!

Did a great job analyzing the problem and proposing solution..

Eduardo was great! He figured out the issue and fixed it. He was knowledgable and explained what he would do to remedy it before he began the work. Give that man a raise.

Had an electrical emergency and were able to come out first thing the following day and did a great job trouble shooting until the issue was found. Thank you so much, what you did for us was so much appreciated.

Ben very knowledgeable and professional.

Excellent service and very timely response.

Ben G was awesome! Came quickly, ordered parts and got our oven back up and running quickly. Much appreciated. Would definitely recommend!

We have used Bud Matthews for many years as a Property Management Company and have always been very pleased

Arrived ahead of schedule and was very professional

Ben was personable and professional. He even vacuumed! Thank you for dependable service.

We would like to report how pleased we were with Bud Matthews Service dealing with a refrigerator ice maker. Another repair service had failed to fix the problem. Turned out Paul, with Bud Matthews Service, had to make a second trip to resolve the problem. The second trip was very time consuming and included having the remove and replace the refrigerator door. We were very pleasantly surprised that we were not billed for the second trip. Furthermore, Paul obligingly helped us with a chore that was not related to the repair job. Highly recommend.

In the middle of a snowstorm in our area, Jon and his crew came through for us and our heating issues. They are life savers and have great customer service. Their work quality is superior! Thank you, Bud Matthews' crew for making our life easier and allowing us to navigate the storm in great shape. I highly recommend this company!

Paul did a great job, as he has done for me repeatedly in the past.

We've used BMS services for many years and depend upon them whether its an emergency or just routine service.. They are terrific! Very professioinal, on time, dependable, trustworty, reasonable prices. Highly recommend them.

Bud Matthews is always reliable, conscientious, on time, and do a great job. I have been using their services for over 15 years, servicing my HVAC, appliance repair, and this time hooking up a new stove to LP gas (requiring a conversion kit). The tech converting the new stove double checked the gas burners for flame height and for gas leaks. He was very knowledgeable about the brand and model of the stove.

Replaced main water pressure reducer valve and repaired several gas leaks (replaced piping and pipe joints. Techs were on time and courteous.

Brandon was courteous, patient, and proactive in figuring out the problem with our stove, and when the first replacement part proved defective, he jumped on that issue too and made sure it was solved. Great communication from him and from the office—a good experience all around.

Great job. Careful . Considerate.

Brandon was meticulous in providing prompt, courteous service to my refrigerator/freezer.

Great service

On time and very efficient!

Bud Matthews Services was recommended to me by a friend and my experience with them was 5 stars from start to finish. Everyone was kind and professional. The problem was determined and corrected at a fair and reasonable price. I would highly recommend them to anyone in need of home repairs.

Capable, friendly and available.

Prompt, knowledgeable and professional!

Mason McLean was great to work with for installation of an additional electrical line and breaker to separate a gaming pc from several aquariums. Courteous, clean, and quick. We would definitely call them again for electrician needs.

Very polite and knowledgeable of my Equipment

Bryan is an excellent technician with a wealth of knowledge. He diagnosed the problem, shared every he saw and explained how to remedy the situation.

Benjamin was most helpful. He was knowledgeable, professional and friendly. Mentioned that there was a 30 day warranty.

Ruptured pipe under my home. Eduardo was my plumber. He was efficient and very professional. The pipe was repaired in less than 30 minutes. This isn't the first time that I have used Bud Matthews. They have always been efficient and professional whenever I have had plumbing issues. I highly recommend them!

Our technician diagnosed the problem with our gas stove and sad to say the answer was to buy a new one. He was pleasant, efficient and taught me about the problems with my range.

Ben is great!

Gas leak

Adam came to unclog two sink drains. He was kind, courteous, extremely professional and helpful, and was quick and answered all of my questions. He was especially sensitive to some accommodations needed during the service call. Highly recommend.

Great service. Thanks Ben!

I had an amazing experience this morning in receiving plumbing services from Adam Hill. He came to my house to give me an estimate for a water leak detection system. He explained how the system works, checked with an electrician, recommended a particular option, and gave me an estimate. Throughout the process, Adam was courteous, friendly, and positive. He is a credit to Bud Matthews Services, and I hope to work with him again in the future. Thank you, Adam, for your excellent service.

MATT AND EDUARDO WILL TRULY AWESOME...Trainee was good as well..REALLY REALLY GOOD AND PROESSIONAL..11/10 STARS!!!

Rosa and Eduardo did a superb job of installing our hot water heater in the crawl space. It wasn't easy with a lot of sludge in the bottom. They also fixed an ancient turnoff faucet and pipes to it in the house. Everything is now working well and much safer.

Benjamin D who came today was golden! He had the right part and finished up in 20 minutes or so. I will note that Brandon who had come the previous three appointments was nice and surely tried hard. I don't think he had the right part that was needed for the dishwasher we have here. But he was unfailingly polite. Despite the several difficulties, going forward, I will be calling on Mr. Matthews' people for help when it's needed. Nancye Bryan

The representative with whom I talked to on the phone was terrific. She was helpful and seemed very pleasant to work with.

I was extremely happy with the care of Benjamin D who visited my house. His attention to detail and his analysis of the problem I had with my oven was first rate.

Great service as always .

I have been using Bud Matthews Services for some 35 years, for appliance and HVAC maintenance, gas fireplace repairs, even as the contractor for our multi-room home renovation. The guys are personable and skilled, communicate well, and arrive when expected.

This is an wonderful company. I have used their services many times, for everything from fixing a leaky shower to installing a new furnace. Recently Rosa, one of their outstanding plumbers, installed a new hot water heater and many other upgrades in my house. She and her team were very knowledgeable, kind, polite, and efficient. Rosa, a true professional, went far above and beyond what was required, and explained everything before beginning each phase of her work. I highly recommend Bud Matthews!

Reasonable price for a Freon charge

Professional, on time, etc.!

Always a pleasure to have Ben on the case! Easy to trust in his competence and he’s such a nice person to interact with!

Amazing service! Our water heater broke and Matt and Rosa + their team came out within hours and replaced our tank with a tankless unit. They worked all day plus after hours to get the new unit in. Can’t say how much we appreciate them! We’ll definitely have them back for additional services :)

Jason and his crew were excellent

The scheduler was able to fit me in on short notice. Ben D. did a great job of trouble shooting and as always was very pleasant and also tidy!

The repair man was friendly and knowledgeable, as are all the Bud Mathews repair men we've used over the years. This is such a dependable service company.

We working with Bud Matthews in our home and our business and it has been a great experience. We had our whole home heating and cooling unit replaced and they did a wonderful job. Always very punctual, reasonably priced and just overall great service. Ben serviced our refrigerator in our business and did a great job! Highly recommend Bud Matthews for all your heating and cooling needs!

Paul was terrific. Very helpful and kind.

Everyone associated with Bud Matthews is wonderful

Always great to work with!

Ben and Brandon were great! Helpful, kind, efficient, thank you!

Brandon was very kind, efficient and did everything he said he would. Problem solved!