Serving the Chapel Hill Area for Over 40 Years!

Privacy Policy

Bud Matthews Services is sensitive to the private nature of information you provide to us over the Internet. Our Privacy Policy is designed to protect your personal information while at the same time giving you the opportunity to obtain interesting and useful information, products and services.

Personal information may include your name, phone number, address and e–mail address along with other information by which you can be personally identified.

We also collect usage information from you when you visit us. Web Site usage information is not identifiable information. It describes how our Web Site is used and navigated, including the number and frequency of visitors to each Web page and the length of their stay. Web Site usage information also includes the domain names of browsers that visit our Web Site, time of day the Web Site was visited and other non–personally identifiable information.

Please click here to contact us if you have any further questions about our privacy policy or to stop receiving future emails, phone calls, or other direct communications from Bud Matthews Services.

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third–party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Bud Matthews Services website. Any data collected will be used in accordance with our privacy policy and Google’s privacy policy.

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Testimonials

See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC

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Certifications & Affiliations

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We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

Equipping all technicians with masks, gloves, and disinfectants.
Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
Requiring technicians to clean all surfaces with disinfectants before and after performing work.
Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.