BUD MATTHEWS SERVICES IS OPEN AND READY TO SERVE. We recognize our services are often emergency in nature, and we remain fully committed to fulfilling the needs of our community. Learn more here!
Serving the Chapel Hill Area for Over 40 Years!

Washing Machine Services in Chapel Hill, NC by Bud Matthews Services

Homeowners know how indispensable a good washing machine is to the home. Without it, you’d be lugging clothes back and forth between a laundromat, which is both inconvenient and costly. But no washer is perfect, and at some point, you will likely need a repair or possibly a replacement.

No matter your need for help, the experts at Bud Matthews Services are here to assist. For over three decades, we have been helping customers install, repair, and replace theirs, and we can help you, too. We also have emergency service should you need it. Let us help you keep your home operating as needed with our expert services.


With mechanical appliances like washers, a lot can go wrong. However, if there’s one call we see more than others, it is about a leaking machine. There are a few reasons why yours may be leaking, but no matter the reason, it’s essential to allow a trained expert to fix them:

  • Location matters when it comes to a leak. Common reasons for leaks to come from the front of your machine are a clogged overflow tube, over–sudsing or consistent overloading.
  • If the leak is from the back – there are a few reasons your washing machine can leak from the back. One is that the manufacturer’s drain plug is still in the drain hose. Another common reason we see is loose connections where the fill hose resides. You can rest assured that our expert will find the cause of your leak and remedy it quickly and correctly.


Whether you are purchasing a brand-new model for the first installation into your home or replacing an outdated one, one thing is certain: you must find a washer that fits the laundry needs of your home. Here are some essential factors to keep in mind when choosing a new one for your home:

  • Type – models come in two configurations: front loading and top loading. A front-loading version has the door on the front of the appliance, and a top loader has the door at the top of the appliance. You’ll want to think about which type fits best in your space.
  • Capacity – when looking at capacity, you want to think about size: how many loads of wash do you do in a day or week? You want to make sure that yours can handle all the laundry your home generates..
  • Basic or high–end capability – if you are looking for a washing machine to get the job done, then you won’t want to look at a machine that will have all the bells and whistles. However, if you are looking for extra functions, you’ll want to look at models that are deemed “high–end.”

The experts at Bud Matthews Services can help guide you in a brand-new installation/replacement process or make sure your existing washing machine gets back on track with expert repair service.

See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
See More Reviews
Certifications & Affiliations

We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.