Professional Plumbing Services in Chapel Hill & Durham NC
Your plumbing system is one of the most complex and important parts of your home. Most of us use our plumbing appliances without a second thought, but as soon as a problem develops we realize how much we rely on them. We want you to be able to rely on your plumbing system, which is why we offer a full range of plumbing services throughout the Chapel Hill area. Whether installation or repairs, maintenance or replacement, our plumbers can help you out. Call us today to schedule an appointment with one of our expert plumbers in Chapel Hill. We’ll ensure your plumbing system is up to the challenge of serving your home.
Bud Matthews Services provides plumbing services near Chapel Hill, NC, and the surrounding areas.
Full-Service Residential Plumbing Solutions
No matter what your plumbing needs in Chapel Hill are, we can ensure that they are met. We offer a full range of plumbing services. If you need any of the services listed below, or have questions about the other services we offer, don’t hesitate to call us. Use Bud Matthews Services for all of your plumbing needs.
24/7 Emergency Plumbing Response
When plumbing emergencies strike, every minute counts. Our emergency plumbers are available 24/7, arriving quickly with fully-stocked trucks to handle burst pipes, severe leaks, and urgent repairs. Count on rapid response times and upfront pricing, even during off-hours.
Expert Water Heater Services – Tankless & Traditional
Keep your hot water flowing with our comprehensive water heater services. We specialize in both tankless and traditional systems, offering expert installation, repairs, and maintenance. Whether you need a new energy-efficient unit or repairs to your existing system, our certified technicians ensure optimal performance.
Complete Bathroom & Kitchen Plumbing Solutions
From leaky faucets to complete bathroom remodels, we handle all your kitchen and bathroom plumbing needs. Our services include:
- Toilet repair and installation
- Faucet and sink services
- Shower and bathtub plumbing
- Garbage disposal installation and repair
- Dishwasher hookup and maintenance
Other Residential Plumbing Services We Offer:
- Gas Lines, Piping, and Water Line Services
- Detecting Leaks and Dealing with Excess Water
- Water Treatment Systems
- Maintenance Plans
Frequently Asked Questions About Plumbing Services
How quickly can you respond to a plumbing emergency?
We provide 24/7 emergency response throughout Chapel Hill and Durham. Our plumbers typically arrive within 1-2 hours for urgent situations. For severe emergencies like burst pipes or flooding, we prioritize immediate response to prevent property damage. Our emergency team is always ready to assist, no matter the time of day or night.”
Do you offer free estimates for plumbing services?
Yes, we provide free estimates for all plumbing installations and major repairs. For standard service calls, we charge a diagnostic fee that gets applied to the cost of repairs if you proceed with our service. All pricing is provided upfront before any work begins, ensuring complete transparency in our service pricing.”
Are your plumbers licensed and insured?
All Bud Matthews plumbers are fully licensed, bonded, and insured in North Carolina. We maintain License 15764 (NC Heating Group 3 Class 1) and continuously train our technicians on the latest plumbing technologies and safety protocols. This ensures you receive the highest quality service from qualified professionals who prioritize your safety and satisfaction.
What areas do you serve?
We proudly serve Chapel Hill, Durham, and surrounding areas throughout the region. Our service area covers both residential and commercial properties, and we’ve been the trusted local plumbing provider for many years. Our extensive coverage area allows us to respond quickly to service calls while maintaining our high standards of service quality.
How do I know if I need to replace my water heater?
Several signs indicate it’s time to consider water heater replacement. If your unit is over 10-12 years old, produces rusty or discolored water, delivers inconsistent water temperature, or makes strange noises, these are common indicators. Additionally, visible rust, corrosion, or frequent repair needs suggest replacement might be more cost-effective than continued repairs. Our technicians can perform a thorough assessment to help you make an informed decision.
Do you offer any plumbing maintenance plans?
Yes, we offer comprehensive plumbing maintenance plans that include annual inspections, priority service, discounted repairs, and regular maintenance of key plumbing components. Our maintenance plans are designed to prevent costly emergencies and extend the life of your plumbing system. Regular maintenance helps identify potential issues before they become major problems, saving you money in the long run.
What payment methods do you accept?
We accept all major credit cards, cash, and checks for your convenience. For larger plumbing projects and installations, we also offer flexible financing options with approved credit. All payment terms are discussed upfront before work begins, ensuring there are no surprises when it comes to payment.
How can I prevent plumbing emergencies?
Preventing plumbing emergencies starts with regular maintenance and prompt attention to small issues. Regular professional inspections can identify potential problems early. Proper disposal practices and monitoring water pressure are essential preventive measures. Professional maintenance plans provide systematic care for your plumbing system, including regular inspections and necessary adjustments to prevent emergency situations.
What should I do if I have a plumbing emergency after hours?
If you experience a plumbing emergency after hours, first locate your main water shut-off valve and turn it off if you have active flooding. Then call our 24/7 emergency line at (984) 342-0791 immediately. While waiting for our arrival, remove valuable items from affected areas and document any damage for insurance purposes. Our emergency team will guide you through immediate steps over the phone and dispatch a technician to your location promptly.
Do you provide warranties on your plumbing work?
Yes, we stand behind our work with comprehensive warranties. All new installations come with manufacturer warranties plus our labor guarantee. Repairs are backed by our satisfaction guarantee, ensuring the problem is resolved correctly the first time. Our warranty coverage gives you peace of mind knowing that your plumbing investment is protected and that we’ll be there if you need follow-up service.
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