BUD MATTHEWS SERVICES IS OPEN AND READY TO SERVE. We recognize our services are often emergency in nature, and we remain fully committed to fulfilling the needs of our community. Learn more here!
Serving the Chapel Hill Area for Over 40 Years!

Water Softeners in Chapel Hill, NC by Bud Matthews Services

Of all the problems that may negatively impact your water quality, hard water is certainly one of the most common. It is so common, in fact, that many homeowners may think that it is just an acceptable part of everyday life. We here at Bud Matthews Services differ in this opinion. You deserve the very best quality of water possible in your home, and we mean to ensure that you have it.

If you notice the ill effects of hard water throughout your home, contact a member of our team to discuss the installation of a water softener therein. When you use a water softener in Durham, NC, you’ll begin to see the benefits before long, and in a number of different. Just remember that you do need to schedule your water softener installation, along with any necessary maintenance or repair services, with trained professionals. Just dial our number to do so.

Bud Matthews Services provides water softener services near Durham, NC and the surrounding areas.

What Is a Water Softener?

A water softener is actually a pretty simple appliance. Sodium chloride, or salt, as you may know it, is used in order to treat hard water coursing throughout your plumbing system. Hard water is water that contains high levels of minerals, including calcium, magnesium, and iron. As this hard water passes through the softener, it goes over a collection of resin beads therein. This results in an exchange of ions, as the resin beads attract the minerals that are in the water, replacing them with sodium ions. The minerals are flushed out of the softener with a salt brine once the beads are saturated, and the process can begin anew.

We Install and Service Water Softeners

Now that you understand how it is that a water softener works, we must advise you to breeze right past any thoughts of a DIY water softener installation. Yes, the water softening process is fairly straightforward. The installation of a water softener is complex enough that only a trained professional can handle it, though. The last thing that you want is for an improperly sized or matched water softener to result in poor performance levels, let alone any damage to be done to your softener, your plumbing system, or to your home as a result of a botched installation attempt. If you have an old water softener that is broken down entirely, or which is simply incapable of providing you with the performance quality that you demand, schedule your water softener installation with a member of our staff.

See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
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Certifications & Affiliations

We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.