BUD MATTHEWS SERVICES IS OPEN AND READY TO SERVE. We recognize our services are often emergency in nature, and we remain fully committed to fulfilling the needs of our community. Learn more here!
Serving the Chapel Hill Area for Over 40 Years!

Tank Water Heater Services in Chapel Hill & Durham,

We often see several different types of water heaters, but for most people, the traditional model is still the best. Tank water heaters provide a no-fuss reliable service and usually do their jobs without complaint. But just because your water heater is low-stress doesn’t mean you can ignore its periodic requirements. That usually means a regular maintenance session to keep it running at its peak, but it can also mean repair sessions called in quickly when it breaks down, and installation or replacement when the time comes to put in a new one.

Our extensive experience means you don’t need to shop around when looking for a quality water heater service, and no matter what you have in mind we’re here to make it happen for you. Give us a call to set up an appointment.

Bud Matthews Services handles tank water heater services in Chapel Hill, NC, so call us today!


In many cases, repair issues with tank water heaters are quite serious: anything from breaches in the system to faulty burners. And in many cases, they stem directly from a lack of maintenance or regular servicing. Sediment can build up on the bottom of the tank, causing damage to the tank walls, while anode rods inside the tank need to be periodically replaced to keep rust away. You can count on us to provide reliable annual maintenance to nip those issues in the bud. Over time, maintenance will also help your water heater maintain its efficiency and last longer.


Installing a new water heater isn’t a job for an amateur. It takes training and experience to know which system will work for you. The same holds true at the end of your water heater’s life when you will eventually need to replace it. Our goal is to start your new water heater – whether it’s installed for the first time or replacing an older model – off on the right foot. That means selecting a model that meets your needs as well as placing it correctly in position to ensure that it operates at maximum efficiency from the first day. We have the skills for the first-rate installation, so give us a call today.


Your water heater is a staple of your household, providing hot water for cooking, cleaning, and bathing. When it runs into trouble, you need to know that the service you summon will do the job. We have spent years servicing water heaters throughout the area, and our trained staff is ready to handle any issue we may encounter. Call on us first to handle any problems you may experience, whether it’s a full–bore replacement or just a little TLC to help keep it running at its best. We’ll help your system stay running through thick and thin, helping you make the most out of your investment and keeping your home in hot water for years.

See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
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Certifications & Affiliations

We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.