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Archive for the ‘Heat Pumps’ Category

Why Hire Professionals for Heat Pump Maintenance

Why hire professionals for heat pump maintenance? This question is crucial for homeowners seeking to ensure their heating systems operate efficiently and reliably. Proper maintenance of heat pumps is not just about avoiding unexpected breakdowns; it's about extending the lifespan…

Heat Pump Problems in Winter… That Aren’t Problems

Are you spending your first winter season with a heat pump providing you with comfort? Maybe you had the heat pump installed in the spring to replace an old AC and furnace, or perhaps you’ve moved into a new home with a…

What Makes a Heat Pump Different from an Air Conditioner?

A heat pump is one of the best options for home comfort available today, since it offers both air conditioning and heating in a single system. All your needs for comfort during the year can be taken care of in…

Should There Be Ice on My Heat Pump in Winter?

Heat pumps are an effective way to provide year-round comfort for a house, and advancing technology has made them more energy efficient during colder weather than they were previously. If this is the first winter you’ve used a heat pump…

3 Benefits of Installing a Heat Pump for Winter (and Beyond)

Heat pumps have become increasingly popular for home installations. Once they were overly expensive appliances that struggled to provide the level of heating that many homes required during the winter. However, the technology of heat pumps has advanced considerably over…

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Testimonials

See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC

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We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

Equipping all technicians with masks, gloves, and disinfectants.
Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
Requiring technicians to clean all surfaces with disinfectants before and after performing work.
Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.