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How to Choose an Emergency Plumber

Posted on: September 13, 2022

How to choose an emergency plumber

If you are experiencing a severe issue with your plumbing or are just trying to be proactive and prepared in the case of an emergency you’ve come to the right place. Finding the best plumber for your needs isn’t always easy. Here’s what you need to know about choosing an emergency plumber in the Chapel Hill, Central NC, area.

Factors to Consider When Choosing Emergency Plumbers

There are a lot of things to keep in mind when selecting an emergency plumber. Here are six tips for choosing the right emergency plumber, courtesy of Bud Matthews Services.

Response Time

In the case of a plumbing emergency, minutes matter; when hiring an emergency plumber the first thing to consider is the response time.

Does the plumbing service answer calls promptly? Will they be able to come to your home quickly and assess the situation? If a plumbing company doesn’t answer the phone or can’t give you any estimates as to when they can provide service, it might not be the right provider for you.

Level of Expertise

You must feel comfortable with your plumber’s level of expertise. Plumbing emergencies can be costly and time-consuming, requiring a professional who understands how to react in challenging situations. When searching for an emergency plumber, ask about the plumbing company’s qualifications and experience so that you can be confident they have the skills they need to tackle any issue.

Services Offered

What type of services does the plumbing company offer? A good plumbing company should provide a wide range of services, including routine maintenance and emergency problem-solving.

Licensure and Insurance

Every plumbing company should be licensed and accredited, operating by the rules and guidelines established by the state. Insurance helps to protect customers in the case of an issue and helps to keep your property safe. When researching emergency plumbers in your area, ask if the company is fully licensed and insured.

Reputation & Awards

Word of mouth is a great way to get an idea of a plumber’s work and level of service. Don’t hesitate to read reviews on third-party sites, and if the plumber’s website has reviews, make sure to check those out as well. Finally, has the plumber earned any awards and honors from the community or professional organizations? These are good indicators that the company is not only ethical but committed as well.

Products and Equipment Used

You don’t want corners to be cut regarding emergency plumbing repair. Some plumbing companies might try to use lower-cost materials to keep expenses low. The right plumbing company will be proud to use high-quality materials to ensure that their work on your home will provide lasting satisfaction.

Top Tip: Avoid the Cheapest Option Out There

Your plumbing system is an investment. Choosing the cheapest option is never a good idea when selecting home professionals. Your emergency plumber is an investment that will provide value for years to come, so focus on hiring a professional who will provide excellent value rather than the lowest prices.

Pro Tip: Save Money & Schedule Routine Plumbing Services

One of the best ways to avoid plumbing emergencies is to schedule routine plumbing services. Having a licensed, reliable plumber check out your plumbing every six months to a year can keep minor issues from turning into major disasters. An example would be a plumber who could detect a small leak in your pipes and fix it before it becomes a more significant problem.

Bud Matthews Services Offers Emergency Plumbing In The Chapel Hill, NC Area

No matter what plumbing issue you are dealing with, Bud Matthews Services can help you. We provide a wide variety of plumbing services to clients in and around the Chapel Hill, NC, area. We also service more areas around Central North Carolina! Click here for a complete list. We’ve been the one-call solution that clients can count on for over 40 years!

For all your emergency plumbing needs, contact Bud Matthews Services today!

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“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

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Certifications & Affiliations

We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.