BUD MATTHEWS SERVICES IS OPEN AND READY TO SERVE. We recognize our services are often emergency in nature, and we remain fully committed to fulfilling the needs of our community. Learn more here!
Serving the Chapel Hill Area for Over 40 Years!

Our Blog

The Benefits of a Tankless Water Heater

Water heaters are something that every home needs, and needs around the year. Whether it’s a hot summer or cold winter day outside, you will still need to rely on a supply of heated water from the taps, showerheads, and for the appliances around the house to take care of numerous daily tasks. For many […]

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What Is Hard Water and Why Is It a Problem?

The term hard water is one you may have heard tossed around in discussions of problems in homes, and yet not understood exactly what it meant. It is, admittedly, an odd term. (Isn’t hard water actually ice?) In this post, we’ll explain exactly what hard water means, why it’s an issue for a home, and […]

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What Happens During Spring Air Conditioning Maintenance?

We’ve recently written a reminder that spring is when you should schedule your annual inspection and tune-up for your home’s air conditioning system. This preventive maintenance service is the best way to see that the air conditioner is up to the challenge of the coming summer. An HVAC technician will check the system to locate places […]

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What Are the Benefits of Installing a Dehumidifier?

Even if you’ve only been through one of our summers, you know that North Carolina residents are no stranger to humidity! With temperatures just starting to warm up, springtime serves as a reminder that we are about to enter another long stretch of excess moisture and heat. The good news is that there is something […]

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Do You Need Sewer Line Cleaning? Here’s How to Tell

The wastewater in your home all goes to a single pipeline that runs from the house under your property and to the municipal sewer line in the center of the street (or to a septic tank if there’s no access to the municipal system). You probably don’t give much thought to this line, and most […]

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Why You Need Professional Leak Detection Services

Leaks in pipes are one of the more common repair problems in residential plumbing. Corrosion, pinhole leaks, loose fittings, and more can cause pipes to begin to lose water. Even a small leak can lead to extensive damage to building material. But unless an exposed pipe, like one underneath a sink, springs a leak, it […]

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Should I Replace My Air Conditioner before Summer?

Summers can get pretty intense in Durham, NC. When that hot weather hits, you want a fully functioning air conditioner. So, if you noticed any troubling symptoms with your cooling system last year, you might be wondering if it’s time to replace it this year. Given the hot weather that’s only a short time away, […]

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Consider Going Ductless with Your Next AC Installation

Are you thinking of replacing your AC system this cooling season? With spring here and temperatures already reaching 70-80 degrees, there is no better time to do so than now. When it comes to replacing an older air conditioner, you have many options. One of these options is ductless cooling. Ductless systems don’t require ducts […]

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Spring Means It’s Time for Air Conditioning Maintenance

The actual start of spring, as far as the calendar is concerned, is next week. But temperatures are already starting to warm up, and before we know it the summer and all its intense heat will have arrived. Now is a good time to ask yourself if the air conditioning system that keeps you and […]

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Is It Too Early to Think About Air Conditioning Maintenance?

March is already here, and even though the official start of spring won’t come until later in the month, this is the time when we can start to expect warmer temperatures—with some sudden swings back to the cold. You’re probably already thinking about using your home’s air conditioner again, if you haven’t had it running […]

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Testimonials
See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
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Certifications & Affiliations
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We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.