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Why Won’t Your Heat Pump Turn Off?

Posted on: February 22, 2024

Heat pumps are a versatile way to heat your home. While traditional HVAC units have long been the go-to for homeowners around the world, heat pumps are a great option for those who live in temperate climates. Heat pumps provide both heating and cooling in one unit. With regular maintenance, they can last for years. However, when something goes wrong with your heat pump and it refuses to turn off, you could struggle to get your home’s temperature right.

There are a variety of reasons why your heat pump might not turn off. At Bud Matthews Services, our technicians have seen it all in heating and HVAC, and we have what you need to know about reasons your heat pump might not turn off and how you can resolve the problem.

Common Reasons Why Your Heat Pump Won’t Stop Running

Heat pumps work by gradually distributing conditioned air to increase or decrease the temperature indoors. They tend to operate for long periods of time, so it might take a while to realize it hasn’t switched off. Here are a few reasons why your heat pump might not turn off:

  • The thermostat wiring of the heat pump. If the thermostat can’t send signals to your heat pump, the unit could keep running well after it’s reached the ideal temperature. Loose links or frayed wires could be causing a power issue.
  • Thermostat batteries. If your thermostat is battery-operated, it could be time for new batteries.
  • Heat pump blower fan. If the thermostat fan setting is set to “ON,” it could cause the unit to keep running.
  • Blower relay switch on the heat pump. If the fan controller is malfunctioning, your heat pump won’t know to switch off.

Your heat pump could also have problems with parts or more serious wiring concerns. It’s also possible that the air filter needs to be replaced or that there’s a tripped circuit breaker. Experienced HVAC technicians can take a look at your heat pump and troubleshoot the problem.

What To Do When Your Heat Pump is Not Turning Off

If your heat pump isn’t turning off, there are a few basic things you can do to eliminate some obvious concerns, such as checking the batteries in your thermostat. However, diagnosing a problem with a heat pump can be complicated, requiring the services of a professional who knows exactly what to look for.

Never try to make a repair to your HVAC or heat pump on your own, as it can be dangerous without proper licensing and experience.

Bud Matthews Services has served Chapel Hill, NC, area homes with high-quality heating services for more than 40 years. We offer 7-day-a-week emergency services because we understand how important it is to keep your home warm and comfortable. If your heat pump won’t stop running or if you’re struggling with inconsistent indoor temperatures, let us know.

Heat Pump Repair in Chapel Hill, NC

If your heat pump won’t turn off, take action quickly so you can get back to feeling comfortable in your home. Bud Matthews Services has years of experience with HVAC and heating systems in Chapel Hill, NC, so whether you are considering having a heat pump installed or you are looking for repairs for an older model, you can be confident that we can get the job done with precision and effectiveness.

Don’t deal with a faulty heat pump on your own.

Contact us at Bud Matthews Services to schedule your repair or to learn how we can help you with your home heating and cooling needs. Our family-owned business is ready and waiting to serve you!

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We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.