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Sump Pump Problems Need Fixing—Fast!

Posted on: July 9, 2018

The sump pump is one of the most useful plumbing appliances for a home. It’s also an appliance that homeowners hope they don’t actually have to use often, since it’s there in cases of emergencies when water floods down into the basement or the crawlspace or when excess moisture builds up. Sump pumps are helpful during the stormy season, but they’re invaluable all around the year for when a major plumbing leak strikes and sends water cascading down into the basement of a house. The pump turns on automatically and starts removing the excess water—

—except when the pump is broken. It can happen, especially if the pump hasn’t needed to be used for a number of seasons. You’ll need sump pump repairs fast if it doesn’t work.

Here’s how you can prevent an emergency sump pump call

If you haven’t investigated your sump pump in a few years or had it turn on, we recommend making a few basic checks to see that it’s operating correctly. That way, you’ll know if you need to call to have it repaired (or possibly replaced) before a flooding problem starts.

Checking on the pump is an easy job. First, turn the pump on manually to make sure the motor comes on. (Don’t keep the motor running unless there’s water down in the sump, since the motor may overheat.) Then clean out the sump pit of any debris that might be in it, since gravel and dirt may be drawn into the sump pump’s intake and block it. Now take a bucket of water and pour it slowly into the sump. It will raise a float that activates the pump. After the pump turns on, wait to see if it removes the water. If the pump fails to turn on or doesn’t pump out the water, call a professional plumber to find out what’s wrong and get the unit fixed or replaced.

Emergency sump pump problems

That “rainy day” (or broken plumbing day) is here—and your sump pump either won’t come on or it’s making an enormous racket. Don’t delay with calling for a professional plumber. If the problem is a pipe break in your house, shut off the water main to stop the flooding. The plumbers will then take care of fixing the sump pump and removing the water. You want this job done fast, before serious water damage can set in. After all, one of the most critical jobs that a sump pump does is keep moisture away from the foundation of your house.

Call Our Emergency Plumbers

Do you need emergency plumbing in Durham, NC for a sump pump—or for any part of your plumbing? Don’t panic, simply pick up the phone and get in touch with the plumbers at Bud Matthews Services. We handle all home service needs in the Durham Area with 24/7 response. This includes plumbing problems of all types. We have more than 30 years of experience seeing homes receive the highest quality workmanship.

Solve your plumbing problems fast! Bud Matthews Services is here for all your home service needs.

See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

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“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

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We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.