BUD MATTHEWS SERVICES IS OPEN AND READY TO SERVE. We recognize our services are often emergency in nature, and we remain fully committed to fulfilling the needs of our community. Learn more here!
Serving the Chapel Hill Area for Over 40 Years!

Who to call for plumbing emergency?

Posted on: March 11, 2024

Who to call for a plumbing emergency? It’s a question that can arise suddenly when faced with a burst pipe, a backed-up drain, or a malfunctioning water heater. Plumbing emergencies can strike at any time, leaving homeowners feeling overwhelmed and unsure of where to turn for immediate assistance. In such critical moments, having a trusted professional to rely on can make all the difference.

In this article, we’ll explore the importance of knowing who to call for a plumbing emergency, the qualities to look for in a reliable plumbing service, and how to prepare for unexpected situations to minimize stress and damage to your home.

Key Takeaways:

  • Knowing who to call for a plumbing emergency is essential for prompt resolution.
  • Emergency plumbing services provide urgent assistance in situations that cannot wait.
  • A 24/7 plumber is available round-the-clock to address plumbing emergencies.
  • Access to emergency plumbing services offers peace of mind and minimizes damage.
  • Follow the tips in this article to handle a plumbing emergency while waiting for professional help.

Fast and Reliable Emergency Plumbing Services

In the face of a plumbing emergency, every moment counts. That’s where having the contact details of a trusted local emergency plumber or emergency plumbing company like Bud Matthews Services becomes invaluable. With our dedicated emergency plumbing service, we offer swift solutions to tackle urgent plumbing issues, ensuring minimal damage and rapid restoration of your plumbing system.

When you engage the services of a reputable local emergency plumber or established emergency plumbing company such as Bud Matthews Services, you tap into their specialized expertise and extensive experience in handling a wide array of plumbing emergencies. From burst pipes to stubborn blockages, their skilled professionals are adept at addressing diverse urgent plumbing challenges with precision and efficiency.

The greatest reassurance comes from knowing that help is readily available when you need it the most. With Bud Matthews Services‘s round-the-clock availability, you can trust that assistance is just a call away, regardless of the time of day or night. Our commitment to prompt response times means that you can count on them to swiftly resolve your plumbing emergency, bringing you peace of mind amidst the chaos.

Equipped with advanced tools and in-depth knowledge, Bud Matthews Services stands ready to diagnose and rectify any plumbing emergency with speed and accuracy. Their proactive approach aims to mitigate further damage and minimize disruption, ensuring that your plumbing system is back up and running smoothly in no time. With Bud Matthews Services by your side, you can tackle any plumbing emergency confidently, knowing that you’re in capable hands.

Immediate Response and 24/7 Availability

In the midst of a plumbing emergency, time is of the essence. That’s why it’s crucial to have access to a fast response plumbing service like Bud Matthews Services that is available 24/7. When a pipe bursts or a toilet overflows, every second counts in preventing further damage and ensuring your peace of mind.

With a reliable 24/7 plumber at your disposal, you can rest assured knowing that help is just a phone call away, no matter the time of day or night. Whether it’s early morning or late at night, a professional emergency plumber will be ready to assist you, providing immediate response and expert solutions.

A fast response plumbing service such as Bud Matthews Services understands the urgency of your situation and prioritizes your needs. Our team of skilled technicians is equipped with the knowledge, experience, and tools necessary to handle any emergency plumbing issue promptly and efficiently. By acting quickly, they can mitigate the extent of the damage and prevent it from escalating.

When you choose a 24/7 plumber, you can expect round-the-clock availability, allowing you to resolve your plumbing emergency without delay. Whether it’s a burst pipe, a water heater malfunction, or a sewer backup, their prompt assistance can save you from additional stress, inconvenience, and expenses.

Skills and Expertise in Emergency Plumbing Repair

When faced with a plumbing emergency, it’s crucial to have access to a skilled and experienced plumber like Bud Matthews Services who can swiftly address the issue. A 24/7 plumber with specialized knowledge in emergency plumbing repair can mean the difference between a minor inconvenience and a major disaster.

Emergency plumbers are well-versed in dealing with a wide range of plumbing issues, from burst pipes and leaking faucets to sewer backups and water heater malfunctions. Their extensive training and expertise enable them to quickly assess the situation, identify the root cause of the problem, and provide prompt and effective solutions.

Whether it’s a residential or commercial property, emergency plumbers understand the urgency of the situation and work efficiently to minimize downtime and inconvenience. They are equipped with the necessary tools and equipment to handle any emergency plumbing repair, ensuring a swift resolution to the issue at hand.

Furthermore, local emergency plumbers have a deep understanding of the plumbing systems in their area. They are familiar with the common plumbing issues that occur in the local region and are well-versed in the applicable building codes and regulations. This knowledge allows them to provide tailored solutions that meet the specific needs of their customers.

Expertise in Specialized Plumbing Systems

In addition to their general plumbing expertise, emergency plumbers such as Bud Matthews Services often possess specialized knowledge in various plumbing systems. This includes knowledge of complex systems such as sump pumps, backflow preventers, and commercial-grade plumbing installations.

Emergency plumbers are trained to troubleshoot and repair these specialized systems efficiently, ensuring that they are operating optimally and preventing any potential damage or safety hazards. Their familiarity with these systems gives property owners peace of mind, knowing that their emergency plumbing repair needs are in capable hands.

All in all, the skills and expertise of a 24/7 plumber in emergency plumbing repair are invaluable in times of crisis. Their ability to quickly assess, diagnose, and address plumbing emergencies can save property owners from extensive damage and inconvenience. By relying on the services of a local emergency plumber with specialized knowledge, individuals and businesses can trust that their plumbing issues will be resolved efficiently and effectively.

Choosing the Right Emergency Plumbing Service

When faced with a plumbing emergency, it’s crucial to choose the right emergency plumbing service that can quickly and efficiently resolve the issue. Here, we’ll provide you with valuable insights on selecting the best emergency plumbing company or local emergency plumber to meet your needs.

Consider Reputation and Experience

One of the first factors to consider is the reputation and experience of the emergency plumbing service. Look for well-established companies or local emergency plumbers who have a track record of providing reliable and professional services. A reputable service provider will have positive customer reviews and testimonials, indicating their commitment to customer satisfaction. Evaluating their years of experience in handling emergency plumbing situations can also help ensure their expertise in the field.

24/7 Availability

Emergency plumbing issues can occur at any time, day or night. Therefore, it’s crucial to choose an emergency plumbing service that offers 24/7 availability. A company that promptly responds to emergency calls and has a round-the-clock service ensures that you can get the assistance you need whenever a plumbing emergency arises. This availability can make a significant difference in minimizing damage and inconvenience.

Licensed and Insured

Ensure that the emergency plumbing service you choose is properly licensed and insured. A licensed plumber has undergone the necessary training and certifications to ensure their competence in handling plumbing emergencies. Insurance coverage is essential as it protects both the plumbing company and you as the customer in the event of any accidents or damages that may occur during the repair process. By choosing a licensed and insured emergency plumbing service, you can have peace of mind knowing that you are working with professionals who are accountable for their work.

Transparent Pricing

Transparent pricing is an important aspect to consider when selecting an emergency plumbing service. Look for companies that provide upfront pricing and clearly outline the cost of their services. This transparency ensures that you won’t be surprised by any hidden charges or unexpected costs once the job is completed. A reputable emergency plumbing service will provide you with a detailed estimate, allowing you to make an informed decision before proceeding with the necessary plumbing repairs.

Range of Services

Lastly, consider the range of services offered by the emergency plumbing company or local emergency plumber. It’s beneficial to choose a service provider like Bud Matthews Services that can handle a wide range of plumbing emergencies, including burst pipes, clogged drains, water heater issues, and more. This versatility ensures that you have a one-stop solution for all your emergency plumbing needs, saving you time and effort in searching for different specialists for each specific problem.

By considering the reputation, experience, availability, licensing, pricing transparency, and service range of emergency plumbing companies or local emergency plumbers, you can make an informed decision when choosing the right emergency plumbing service. Remember, in times of crisis, having reliable and professional help just a phone call away can make all the difference in resolving your plumbing emergencies quickly and effectively.

Tips for Handling a Plumbing Emergency

When faced with a plumbing emergency, it’s crucial to take immediate action to minimize damage and ensure personal safety. While waiting for professional help from local emergency plumbers or 24/7 plumbers, following these tips can make a significant difference.

Step 1: Shut Off the Water Supply

The first step in handling a plumbing emergency is to locate and shut off the main water supply. This can help prevent further damage and flooding. Familiarize yourself with the location of the shut-off valve before an emergency occurs.

Step 2: Identify the Source of the Problem

Determine the source of the plumbing issue, such as a burst pipe or leaking faucet. If possible, try to temporarily fix the problem using tools like a pipe clamp or plumber’s tape. However, exercise caution and prioritize your safety.

Step 3: Turn Off the Electrical Supply

If there is any risk of water coming into contact with electrical appliances or outlets, turn off the electrical supply at the main breaker panel. This will help prevent electrical hazards and potential accidents.

Step 4: Clear the Area and Protect Belongings

Move valuable items and furniture away from the affected area to prevent further damage. Use towels or buckets to catch dripping water and ensure the safety of your belongings until professional emergency plumbing services arrive.

Step 5: Communicate Clearly with Emergency Plumbers

When contacting local emergency plumbers or 24/7 plumbers, provide them with clear and accurate information about the issue at hand. This will help them assess the situation promptly and arrive prepared to address the problem effectively.

Emergency Plumbing Checklist

During a plumbing emergency, it’s important to act swiftly and efficiently to minimize damage and ensure the safety of your property. This emergency plumbing checklist provides a step-by-step guide to help you navigate through these challenging situations.

1. Contact a Local Emergency Plumber or 24/7 Plumber: As soon as you encounter a plumbing emergency, reach out to a reliable and experienced professional who offers emergency plumbing services. Their expertise and prompt response can make all the difference in minimizing damage and resolving the issue quickly.

2. Shut Off the Water Supply: Locate the main water valve in your home or building and shut it off to stop the flow of water. This step is crucial in preventing further damage and allows you to evaluate the situation without causing additional water-related problems.

3. Identify Key Plumbing Components: Familiarize yourself with the location of essential plumbing components, such as shut-off valves for individual fixtures, water heaters, and appliances. This knowledge will help you isolate specific areas and determine whether any additional steps need to be taken to address the emergency.

4. Assess the Severity of the Emergency: Evaluate the situation and determine the severity of the plumbing emergency. This assessment will assist you in providing accurate information to the emergency plumber, allowing them to prepare the necessary tools and equipment for the job.

Remember, while this checklist provides a general guideline, each plumbing emergency is unique and may require additional steps or precautions. By having this emergency plumbing checklist on hand, you can take immediate action and help mitigate the impact of unexpected plumbing issues.

Preventing Future Plumbing Emergencies

While emergency plumbing services and a local emergency plumber can provide quick assistance in times of crisis, taking proactive measures to prevent plumbing emergencies is essential. By following these tips and advice, you can minimize the likelihood of encountering urgent plumbing assistance situations.

Regular maintenance is key to preventing future plumbing issues. Schedule regular inspections by a qualified plumber to identify any potential problems before they escalate. This includes checking for leaks, inspecting pipe joints, and ensuring proper functioning of valves.

Early detection of plumbing problems is crucial in preventing emergencies. Keep an eye out for signs of trouble such as dripping faucets, slow drainage, or unusual noises in your plumbing system. Addressing these issues promptly can save you from more significant problems down the line.

In addition to regular maintenance and early detection, seeking urgent plumbing assistance when needed is vital. Do not ignore plumbing issues in the hope that they will resolve on their own. Contact a local emergency plumber or emergency plumbing services provider to address the problem promptly before it worsens.

To further prevent future emergencies, educate yourself on basic plumbing knowledge. Know the location of shut-off valves, such as the main water supply valve, and understand how to use them in case of an emergency. Familiarize yourself with common plumbing components to better troubleshoot issues.


In conclusion, when faced with a plumbing emergency, knowing who to call is crucial for prompt and effective resolution. By entrusting your plumbing needs to a reputable and reliable service provider, such as Bud Matthews Services, you can rest assured that help is just a phone call away.

With our team of experienced professionals and commitment to customer satisfaction, we strive to address plumbing emergencies swiftly and efficiently, minimizing damage and restoring comfort to your home. Don’t wait until disaster strikes – save our number and have peace of mind knowing that you have a trusted partner in Bud Matthews Services for all your emergency plumbing needs.

See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
See More Reviews
Certifications & Affiliations

We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.