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Serving the Chapel Hill Area for Over 40 Years!

Septic Line Services in Chapel Hill, Durham NC

Most homes in America will rely one one of two systems to remove waste materials: a civic waste system or a septic tank. An underground septic tank gathers wastewater from the home and lets it sit for a time, separating solids from liquids. The liquid wastewater is then pumped out into a drain field, where it can safely fertilize the nearby plant life. (The solid material remains in the tank until a trained technician can pump it.)

That process relies upon septic lines to do the job, and when they run into trouble, you can count on us to step in and handle it for you. We have the experience required to correct any septic line problem that can occur.  We also handle installation and maintenance services. We can also replace your septic line if needed. If you suspect a problem with your septic line, then pick up the phone and give us a call today!

Contact Bud Matthews Services to treat septic line problems in Chapel Hill, and Durham NC.


To keep your North Carolina home’s systems operating at maximum efficiency for as long as possible, you need to invest in regular maintenance. HVAC and plumbing maintenance is proven to save money. Drains, sewer, and septic lines need regular inspection, too, because septic line problems are more complex than above-ground plumbing issues.

Some causes of septic line problems are:

  • Automotive products in tank/lines
  • Bacteria/enzyme additives
  • Chemicals, paints in tank/lines
  • Disposal field blockages – animals, vehicles parking/driving
  • Medications/prescription drugs in tank/lines
  • “Settling”
  • Tree roots in disposal field/septic tank
  • Water softeners/laundry additives

Signs you are having septic system problems include:

  • Clogs
  • Foul odor
  • Noise – “gurgling” drains
  • Repeated flushing needed to empty toilet
  • Sewage water collects on your drainfield (the saturated grass will turn bright green)
  • Slimy accumulation on the ground above septic tank or lines – this indicates a bacteria imbalance in your tank, so call 919-929-0203 immediately
  • Slow draining
  • Wastewater backs up – call 919-929-0203 immediately
  • Wet spots in the yard

Annual septic line inspection and cleaning can go along way toward preventing the stress and expense of digging up underground pipes on your property.


There are several “quick fixes” to common septic line problems, but they don’t fix the problems:

  • Bacteria/enzyme additives
  • Effluent filters
  • Pumping septic tank

Regular inspection and cleaning is the best way to keep your septic system healthier longer. Here’s what you can do in between Bud Matthews Services visits:

  • Avoid using hazardous/toxic chemicals or harsh cleansers (instead, use septic-safe products).
  • Don’t drain your hot tub into your septic system.
  • Don’t overload your septic system.
  • Install a water-efficient toilet.
  • Install gutters or other water-diversion systems to keep rainwater from accumulating on the drainfield.
  • Keep the ground above the septic system clean of debris.
  • Never pour grease down any drain.
  • Never use the toilet as a garbage disposal; the only things that should go down it are human waste and toilet paper.
  • Plant trees away from your septic system.
  • Protect the soil above the septic system.
  • Use laundry water softeners sparingly.
  • Use your garbage disposal properly.

The tool we recommend for DIY (do-it-yourself) septic cleaning and repair is a phone. Call 919-929-0203 to avoid a problem that can cause health issues for you and your loved ones. Contact Bud Matthews Services to schedule a septic system inspection.


The same aspects that hold true with septic line repairs hold true with the installation. If the technician determines that a replacement line is needed, he can do so without having to dig up your yard, so you can then plan for the operation with the information you need to make proper preparations. The installation will go more smoothly, saving time and money while still ensuring that the process is entirely successful.


Septic lines experience all the problems you might expect from a standard plumbing line, however, the issues tend to be compounded because the lines lie underground. Waste can clog the pipes, damage from shifting soil or corrosion can cause it to spring leaks, and even tree roots – drawn to the nutrients of the waste – can wrap themselves around the pipe and create all kinds of problems. It’s slightly easier dealing with such issues in North Carolina than it is farther north because our soil doesn’t freeze, but even so, digging up an underground pipe can be stressful and expensive, to say the least.


The good news is that’s no longer the case, thanks to modern equipment. We can go into the pipe itself using small video cameras to pinpoint the exact nature of the problem. This allows us to go straight to the problem area to fix it. That means that what started out as an expensive fishing expedition now becomes an efficient and accurate operation. Not only does this cut down on expenses, but it ensures that your septic line problems are appropriately treated and that whatever the problem is, it will be fixed the right way, the first time.


A septic line issue is nothing for an amateur to tangle with. You need a plumbing service with the experience to treat the problem accurately, and the skill to ensure that once it’s fixed, it stays that way. You can count on us to handle septic line services of all varieties. With our team in your corner, you can rest assured knowing that you have the very best on your side and that whatever issue you’re having will be gone by the time we’re done. Don’t trust a serious problem like a septic line breach or clog to just any service. Contact us today to take care of the issue the right way!

See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
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Certifications & Affiliations

We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.