BUD MATTHEWS SERVICES IS OPEN AND READY TO SERVE. We recognize our services are often emergency in nature, and we remain fully committed to fulfilling the needs of our community. Learn more here!
Serving the Chapel Hill Area for Over 40 Years!

Water Line Services in Chapel Hill, NC by Bud Matthews Services

It is nearly impossible to imagine living a life in which you can’t turn a handle at the kitchen sink and have instant water flowing. No matter what you may need, be it a water line installation or prompt water line repairs, you can count on us to get the job done right. Ideally, you will never encounter any problems with your water line. However, there is a myriad of reasons as to why you may run into trouble.

Bud Matthews Services provides water line installation, replacement, and repair services near Chapel Hill, NC and the surrounding areas.


Are you having a brand-new home built? Are you adding a freestanding structure onto your property that will require its own water line? Whatever the situation may be, you can trust the plumbers on our staff to ensure that your line is installed correctly.

This means that any necessary excavation will be carefully completed so that your property is minimally disrupted. We’ll also evaluate your property and environmental conditions, using the right material for your new water line. Our quality of workmanship is truly top of the line.

While modern water lines are composed of materials that can stand the test of time, you may find that your existing water line has corroded or degraded over time. If this is the case, we are more than capable of completing a water line replacement for you.

Ideally, we’ll be called in to do so before your water line bursts. Should you encounter such a problem without warning, make sure that you contact us immediately. Getting a new water line in place is a top priority.


Property owners care much more about clean air and clean water than ever before, and with good reason. Our loved ones’ health and overall home health make a difference in our quality of life. Your body is 60% water, and you need to replenish it every day.

Clean water is essential to human life. Water line problems can allow biological contaminants and pollution into your drinking water.

You may have a water line problem if you have:

  • Dirty, rusty water – Seeing is believing. Let a glass of tap water sit overnight and inspect the bottom of the glass the next day. If you see dirt or any particles in the water, you have a problem.
  • High water bill – If your water bill spikes, you may have a hidden leak.
  • Low water pressure – If it’s just one plumbing fixture, that could be an isolated problem and an easy fix. If every tap has low water pressure, you are losing water from the main supply line or another water line.
  • Running water – If you can hear water running when you know it isn’t, you have a water leak. The running-water sounds can be a drip, soft stream, gurgling, or a “babbling brook,” but they all indicate a water line problem.
  • Sinkholes – If an underwater leak is bad enough, the surface ground weakens and collapses. Potholes on your property are worse if the water line runs under a sidewalk or your driveway.
  • Smelly water – If your tap water smells like rotten eggs, it could be a naturally occurring mineral, but it could also indicate a problem. Other bad smells that should not be ignored are:
    • Chlorine
    • Musty/mildew
    • Sewage
    • Wet dog
  • Yard puddles – If you see soggy or wet patches in your yard that weren’t previously there, you may have an underground leak.
  • Wet spots – Dampness, condensation, or wet patches on your ceilings, floors, or walls indicate a water leak. Act quickly before severe damage occurs (if it hasn’t already).

When you suspect a water line problem, don’t delay. Never compromise your wellness or even your home’s health. If damages occur resulting from an obvious water leak, insurance companies are less likely to cover the damages if they suspect you have not been “diligent.” To demonstrate diligence, consult your local plumbing company immediately if you have a water leak.

Bud Matthews Services specializes in plumbing and drain/sewer installation and repair. Call 919-929-0203 or contact us if you suspect a water problem in your house or commercial property.


There are several reasons as to why your water line may suffer damage. It may be accidentally compromised during a construction project on your property or perhaps environmental conditions such as tree roots growing into it, have caused some damage. Whatever the situation may be, it is in your best interest to have your water line repaired immediately.

In some instances, a damaged water line may flood your yard or the lower level of your home. This is a pretty obvious sign that you have a problem. However, more subtle signs can also tip you off to a problem.

Keep an eye out for inexplicably high water bills, or for the sound of running water without an obvious source. When you suspect that there is a problem with your water line, contact us so that we can complete your water line repairs in a prompt and effective manner.

See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
See More Reviews
Certifications & Affiliations

We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.