BUD MATTHEWS SERVICES IS OPEN AND READY TO SERVE. We recognize our services are often emergency in nature, and we remain fully committed to fulfilling the needs of our community. Learn more here!
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Serving the Chapel Hill Area for Over 40 Years!

Accessibility Statement

T his is the official accessibility statement for the Bud Matthews Services web site. If you have any questions, comments, or suggestions, please feel free to fill out our contact form.

Access Keys

Most modern browsers support jumping to specific links within a web site through the use of keyboard shortcuts (called access keys) defined by the web site. On Windows, you can press ALT + Shift + an access key; on Macintosh, you can press Control + Option + an access key.

Standards Compliance

Whenever possible, pages throughout this web site comply with priority 1 guidelines of the W3 Web Content Accessibility Guidelines and the U.S. Federal Government Section 508 Guidelines.

All pages throughout this web site validate as XHTML 1 Strict. They are structured using semantic markup. For example, an H1 tag is used for the title of each page, H2 is used for subheadings, H3 for tertiary headings, etc. In particular, this enables JAWS users to skip to the next post using ALT+INSERT+2.

Table cells are explicitly associated with their corresponding header cells to aid screen readers in rendering them in a clear and meaningful way. Where applicable, tables contain captions and summaries.

Navigation aids

All pages have rel=”home” links to aid navigation in text–only browsers. Netscape 6 and Mozilla users can also take advantage of this feature by selecting View ⁄ Show/Hide ⁄ Site Navigation Bar ⁄ Show Only As Needed (or Show Always).

A Site Map is available which contains links to all of the pages within the web site.

Links

Whenever possible, link text is written to make sense out of context to aid browsers (such as JAWS, Home Page Reader, Lynx, and Opera) that allow the user to browse a list of links culled from a page. Many links contain additional descriptive information in the title tag.

There are no links that contain Javascript in their href attributes. Links can be followed by any browser, regardless of whether scripting is turned off. All links that open new windows inform the user within the contents of the title attribute.

Images

Whenever possible, images include descriptive text provided through the alt attribute.

Design

This site uses cascading style sheets for visual layout. If your browser does not support style sheets, the content of the page is still readable.

This site uses only relative font sizes to ensure compatibility with text resizing features in visual browsers.

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  • If your request is URGENT, please call 919.929.0203 and the on-call technician will gladly assist you.
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$25 off any
appliance repairfor new customers only.
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Testimonials
See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
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Certifications & Affiliations
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We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.