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Water Heater Repair and Installation in Northern Chatham County, NC

Water heaters have a very basic, yet fundamental purpose in our households. Hot water allows for cooking, cleaning and bathing: the foundations of civilization, all brought to you by a cylindrical tube located in your basement or garage. Water heaters have branched out and now utilize different systems for performing the same task, but old-fashioned tank models still remain in wide use. And no matter what type of water heater you have, you need a service that can install, repair and maintain it to keep it running at its best.

That’s where we come in. At Bud Matthews Services in Northern Chatham County, NC, we’re trained to handle problems with water heaters of all variety. Whether you have a tank model, a tankless water heater or some variety of heat pump water heater, we’re ready to install, maintain or repair it for you. Don’t trust some other company with this all-important component in your household. Call us today and let us show you what we can do.

No matter what kind of water heater you have, Bud Matthews Services provides expert service throughout Northern Chatham County, NC.

Signs You Need Water Heater Repair

Most people don’t know their water heaters are starting to have problems until they wake up without hot water, but there are actually signs that show up before the system fails completely. Watching for and addressing these signs can help you get repair before your water heater stops working.

  • Hot water is fluctuating
  • You have low water pressure
  • The water heater leaks
  • The hot water seems metallic or cloudy
  • The system is making unusual sounds

At the first sign of problems such as these, reach out to Bud Matthews Services in Northern Chatham County, NC at 919-929-0203 or contact our team online for help.

When to Replace Vs. Repair Your Water Heater

Water heater repairs are typically straightforward, but sometimes it makes more sense to replace the system instead of repairing it. Water heaters have a life span of about 12 to 15 years. If yours is nearing the end of that life span and has a serious repair need, then it may make more sense to replace it. If the repair is going to cost about half the cost of replacement, you may save money in the long run by replacing your water heater with a new, more efficient model.

To get expert advice about water heater replacement versus repair, call Bud Matthews Services in Northern Chatham County, NC at 919-929-0203.

Troubleshooting your Water Heater

If your water heater is giving you trouble, there are a few steps to take before calling for professional help.

  • Check the thermostat – Make sure the temperature is set properly.
  • Check the pilot light – If your water heater has a pilot light, make sure it’s lit.
  • Fix any leaks – Check for leaks, and tighten bolts or replace gaskets if that is the cause of a leak.
  • Replace the anode rod – If the water is rust-colored, it may be due to a failing anode rod. Replace it with a magnesium one to stop the problem.

Contact the team at Bud Matthews Services if these troubleshooting problems don’t work.

Different Models Perform the Same Duties

The main different in water heaters is the method by which they do their job. Tanked models use a large tank which it heats up via a series of burners, while tankless systems use heated coils wrapped around pipes that the water passes through on the way to the faucet. Heat pump water heaters facilitate heat exchanges with the outside air to warm their water, helped out by circulating refrigerant. They all perform the same task, but they use radically different means to do with. When it comes to installation and repairs, you should never trust a one–size–fits–all approach to them.

Tank Water Heaters

Most homes still use tank heaters because they’re eminently reliable and do their jobs without complaint. That can sometime lead to complacency, however, which means you should always have yours serviced at least once a year. If anything usual crops up, from strange noises to discolored water, pick up the phone and call Bud Matthews Services right away!

Tankless Water Heaters

Tankless water heaters involve a more complicated installation process than tanked models, and because they have more complicated components, they tend to need repairs more often. But because they don’t need to heat an entire tank full of water, they use much less energy than tanked models, and installing one may be a perfect fit for your home.

Heat Pump Water Heaters

Head pump water heaters use the principles of air conditioning to heat your water: heating refrigerant and transferring the heat into the water supply. They require specialized technique to fix when repairs are needed, but like tankless systems, make up for it with inexpensive heating costs.

Water Heater Repair Needs to Take Place the Right Way

Repairing a water heater means taking a hard look at the problem and determining the best method of resolving it. A faulty valve or a leaky connector pipe is one thing, but if the trouble is more significant, you need a service that will not only fix it, but will make sure it stays fixed and that you can go forward without worrying that your water heater will encounter the same problem again a few months later. There’s no point in running all over town looking for the right service, when all you have to do is contact Bud Matthews Services. We can conduct any kind of repair your system may need and we’ll discuss your options with you beforehand so you know whether repairs are practical or if replacing the water heater might not be better.

Getting the Most out of Your Water Heater

The variety of water heaters available means that you need a service with the knowledge and experience to handle them all. That means setting up an annual maintenance session that checks for potential problems before they get started. A plumbing technician can do wonders simply by tightening loose valves, draining sediment out of the tank, replacing the anode rod, and similar steps. By trusting a professional to do it, you can rest assured knowing that those little details are taken care of, and if further repairs are needed, they can spot those problems when they’re still small enough to be treated easily. Bud Matthews Services has the personnel to handle the issue properly. Give us a call today, and let us show you what a difference we can make!

Water Heater FAQs

Do water heaters need to be serviced?

Water heaters should be flushed every six months to minimize buildup in the tank. This helps remove sediment and prevent mineral buildup within the water heater tank.

What are the signs of a failing water heater?

Signs of a failing water heater include:

  • Lack of hot water
  • Popping noises from the water heater
  • Cloudy water
  • Leaking water tank

If you’re noticing these problems, have a plumber take a closer look at your water heater to see if there is a problem to repair or if it’s time for a new one.

What would cause a water heater to stop working?

Water heaters can stop working because the pilot light goes out, because something in the system gets clogged, or because they are too full of grit and grime to properly heat the water. It can seem like the water heater isn’t working if you are asking for too much output.

Can I replace a water heater by myself?

Water heaters require the proper connections to protect your home from carbon monoxide poisoning and to ensure efficient operation. It’s always best to work with a qualified plumber to ensure the process is done correctly.

See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
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Certifications & Affiliations

We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.