BUD MATTHEWS SERVICES IS OPEN AND READY TO SERVE. We recognize our services are often emergency in nature, and we remain fully committed to fulfilling the needs of our community. Learn more here!
Serving The Chapel Hill Area for Over 40 Years!

Archive for the ‘Drain and Sewer’ Category

Are Your Slow Drains Due to a Septic Line Issue?

Not all homes in the Durham area have access to a municipal sewer line. These homes have to instead rely on using a septic tank to handle the safe treatment and disposal of waste. If your home depends on a…

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Drain Cleaning: A Good Way to Start the New Year

You may have a lot of resolutions for 2017 (or maybe you just like to call them “plans”). But if you don’t mind, we would like to suggest another to squeeze in. Don’t worry, it’s actually one that’s easy to…

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My House’s Drains Smell Bad—What’s Wrong?

You want to keep as pleasant and inviting a home as possible. So when you begin to notice unpleasant odors inside your house that seem to be coming from one or more of the drains, you want to have the…

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Why Do the Drains in My House Smell Bad?

You work hard to make sure that you have a clean and attractive house. So when you start to notice foul smells wafting from one or more of the drains—unpleasant sewer odor smells—you’ll want to find out what’s wrong and…

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Do You Need Sewer Line Cleaning? Here’s How to Tell

The wastewater in your home all goes to a single pipeline that runs from the house under your property and to the municipal sewer line in the center of the street (or to a septic tank if there’s no access…

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Signs You Need to Schedule Drain Cleaning

When a drain in your home clogs up, you’ll know that it’s time to arrange for professional drain cleaning. Even if you can manage to clear out the clog using a sink plunger, it’s probably a smart idea to have…

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Can I Clean My Drains on My Own?

Drain cleaning is a job that we recommend homeowners have done once a year as part of their regular professional plumbing maintenance. It will help keep drains free of debris and build-up, making for a more dependable plumbing system and…

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Testimonials
See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
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Certifications & Affiliations
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We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.