BUD MATTHEWS SERVICES IS OPEN AND READY TO SERVE. We recognize our services are often emergency in nature, and we remain fully committed to fulfilling the needs of our community. Learn more here!
Serving the Chapel Hill Area for Over 40 Years!

What Is Hard Water and Why Is It a Problem?

Posted on: April 25, 2016

The term hard water is one you may have heard tossed around in discussions of problems in homes, and yet not understood exactly what it meant. It is, admittedly, an odd term. (Isn’t hard water actually ice?) In this post, we’ll explain exactly what hard water means, why it’s an issue for a home, and what you can do about if your home has it.

Defining hard water

Water that contains a higher level of certain minerals is referred to as hard water. These minerals include magnesium, gypsum, and calcium. If the water contains higher levels of sodium, is it said to be soft water. Hard water usually occurs from minerals entering the municipal pipes on the way to residential homes.

The trouble with hard water

Thankfully, hard water is rarely harmful to drink—although it may not taste very good. The dangers from hard water are for a home’s plumbing. The minerals leave calcite deposits along the inside of the pipes, which will build up to the point where they will restrict water flow and increase the water pressure in the plumbing system. Hard water deposits are also very damaging for water heaters, where they cause limescale accumulation along the inside of the tank.

Less damaging, but still annoying, is that hard water makes it more difficult to develop a good lather of soap. It also leaves behind filmy residue on surfaces and dishes, and white flaky deposits on fixtures.

How to eliminate hard water

To deal with hard water requires a professionally installed device called a water softener. A whole-house water softener places sodium ions into the water that counteract the hard water minerals. It’s important to leave the work of choosing a water softener to experts, since you don’t water too much sodium placed into the water.

Bud Matthews Services offers installation of water softeners in Durham, NC. Contact us to schedule water testing to see if a water softener is a good idea for your home.

See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
See More Reviews
Certifications & Affiliations

We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.