BUD MATTHEWS SERVICES IS OPEN AND READY TO SERVE. We recognize our services are often emergency in nature, and we remain fully committed to fulfilling the needs of our community. Learn more here!
Serving The Chapel Hill Area for Over 40 Years!

Archive for the ‘Water Heaters’ Category

What To Do If Water Heater Is Leaking?

Water heaters are essential appliances that provide us with the comfort of hot water However, what happens and what to do if your water heater is leaking? This unexpected issue can be a cause for concern and may lead to…

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Can a Tankless Hot Water Heater be Installed Outside?

  Can a tankless hot water heater be installed outside? If you're exploring options for upgrading your home's hot water system and considering the benefits of a tankless water heater, this question might be on your mind. Tankless water heaters…

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What Does My Home Need to Benefit from a Heat Pump Water Heater?

Once upon a time, homeowners had few choices when it came to new water heater installations. Everyone used storage tank water heaters, and that was that. But now we live in times when homeowners can select water heaters with better…

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Heat Pump Water Heater vs. Electric Water Heater

Not all homes have a connection to a municipal natural gas line and must run entirely from electricity. Although electricity is more expensive an energy source than natural gas when it comes to powering appliances such as the furnace, oven,…

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Can a Tankless Water Heater Save Me Money?

You’ve probably heard talk about “tankless water heaters” as one of the best new options for a home and perhaps wondered if you should have one installed. If you have an aging storage tank water heater that may need to…

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Are You Leaning Toward a Tankless Water Heater, But Aren’t Sure?

It’s the point of making a decision, and you’re teetering on the edge. It’s that make-or-break moment when your old water heater is about done and you have to have it replaced before your household finds itself with only cold…

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Does a Tankless Water Really Supply Unlimited Hot Water?

One of the types of water heaters that we install for homes is the tankless water heater. In fact, it’s one we often recommend customers consider for a replacement water heater because of the many advantages of this type of…

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Choosing a New Water Heater

The amount of work that any water heater does over the year—and water heaters know no season—is immense and means that, no matter how well a system may be taken care of, it will eventually need a replacement. We’ve previously…

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Problems You May Encounter with Your Tankless Water Heater

One of the big advantages (among many) of using a tankless water heater to provide hot water to your home is that it needs fewer repairs than standard storage tank water heaters. The reason for this is that a tankless…

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3 Reasons Your Water Heater Is Leaking

Have you noticed water starting to pool around the base of your storage tank water heater? If you have, and thought, “That can’t be a good sign,” you’re absolutely right! Leaking of any type in a water heater is a…

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Testimonials
See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
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We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.