BUD MATTHEWS SERVICES IS OPEN AND READY TO SERVE. We recognize our services are often emergency in nature, and we remain fully committed to fulfilling the needs of our community. Learn more here!
Serving the Chapel Hill Area for Over 40 Years!

Our Blog

Now Is the Time to Maintain Your Sump Pump

The beginning of the spring is the time to make sure the sump pump in your house is ready to do its job in case of flooding. Spring rains, snowmelt, and more water saturated into the ground bring the danger of water seeping—or flooding—into your basement. The entire purpose of the sump pump is to […]

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Getting Less HVAC Noise in Your Work Space

The new modern work space encourages the “open office” layout. Instead of hallways and doors leading to shut-in smaller spaces, offices now are wide open—a more natural feeling that also permits the office to “breathe.” It’s also a layout that’s more conducive to teams working together and feeling connected to the other people in the […]

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Why Is My Furnace Leaking Water?

If you’re asking this question, you’re probably a bit confused. After all, furnaces don’t use water to run, do they? A boiler uses water, but a furnace heats up air with either gas burners or electric heating elements, and then sends the air into the ducts. And yet, there is it: water leaking out of the furnace […]

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Do You Know Where the Shut-Off Valve Is?

Updated May 2022 This isn’t a topic you want to think about often, but what happens if your house experiences a massive plumbing leak that threatens water damage and flooding? You may have seen this happen in movies, usually for comedy, but it’s a real issue and not funny at all when it happens to […]

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How a DIY Plumbing Job Can Go Terribly Wrong

We thought about calling these “DIY plumbing horror stories” in the title, but that feels a bit gruesome. But make no mistake, the ways a botched do-it-yourself plumbing job can fail may make you feel like you’re living in your own little horror story. No scary monsters, but high bills, water damage, and sewage aren’t big […]

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Ways You May Be Wasting Water

When you look at your monthly bills and see how much water your household has been using, do you feel a bit faint, or do you start seeing red? How can we be using this much water? you may be thinking. Unfortunately, there are many ways a house can waste water and send water bills skyrocketing. Some […]

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Causes of a Drop in Household Water Pressure

When you first notice water coming from a faucet at lower pressure than normal, you may think of it as a nuisance that will go away. Then you’ll find out how aggravating an issue low water pressure in a house really is. It takes forever to fill up the bath, taking a shower turns into […]

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Is a Ductless System Effective for Home Heating?

If you think of a central heating system for a home that doesn’t use any ducts, you might first think of a hydronic boiler system. It’s true that boilers don’t need any ductwork because they send heat into rooms by circulating hot water into terminal points, such as radiators. These objects radiate heat off in […]

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The Way Furnace Energy Efficiency Is Measured

Energy efficiency is a major concern homeowners have when they are shopping for new appliances. Because furnaces are vital for home comfort and consume large amounts of energy during the winter, their efficiency ratings are important to consider when the time comes for a new system installation. If you are currently in the process of […]

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Common Toilet Repair Problems

There are a number of important plumbing fixtures in your home that demand fast attention when something goes wrong with them. The bathroom toilet is probably the most prominent—when a toilet won’t work, or is leaking or overflowing, it’s something you’ll want to have repaired immediately. Unless the issue is a simple one (and we’ll […]

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Testimonials
See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
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Certifications & Affiliations
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We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.