BUD MATTHEWS SERVICES IS OPEN AND READY TO SERVE. We recognize our services are often emergency in nature, and we remain fully committed to fulfilling the needs of our community. Learn more here!
Serving the Chapel Hill Area for Over 40 Years!

Our Blog

Uneven Heating: Why It’s Happening in Your Home

We know the weather is still warm, but it’s already time to consider your home’s central heating—because soon it will be one of the most crucial systems in your house. We strongly advise you have regular maintenance for your heater with our technicians. We make it simple with our HVAC maintenance agreement. Once you have this […]

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Sending the AC Off Right (Repair Anything That’s Wrong)

I guess we gave the whole game away in the title! But you aren’t reading our blog for suspense thrillers with big twists at the end—you want to know how best to take care of your HVAC equipment, and we’re here to help. We’ll assist with any HVAC services in Hillsborough, NC you may need, including for […]

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Is It Safe to Have Plastic Pipes for Drinking Water?

You want your family to have clean drinking water—it’s the least you can expect from the water in your home! But sometimes water treatment systems are necessary, such as water purifiers and filters. But what about the pipes in your house? We often hear questions from our customers about whether their pipes may be adding […]

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What Does My Home Need to Benefit from a Heat Pump Water Heater?

Once upon a time, homeowners had few choices when it came to new water heater installations. Everyone used storage tank water heaters, and that was that. But now we live in times when homeowners can select water heaters with better energy efficiency, such as the tankless water heater and the heat pump water heater. Just […]

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6 Common Reasons Why Your Icemaker Isn’t Working Properly

Updated May 2022 It’s the middle of the summer, and you have just come in from mowing the lawn. You sit down to pour a big glass of ice water only to release your ice maker isn’t working! Or maybe when you go to get some ice, your entire freezer looks like a winter wonderland! […]

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5 Simple Reasons Why Your Dryer Isn’t Heating, And How To Fix Them!

Updated May 2022 It’s the night before your big interview and your child’s state championship soccer match. Despite how many times you run your dryer, the clothes come out slightly warm and extremely damp. What now? Should you call a professional? Should you go to a self-serve laundromat? Or can you fix it yourself in […]

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When Even the AC Is Too Hot: Why an Air Conditioner Overheats

With the weather so hot at summer’s end, everything is in danger of possibly overheating—including your air conditioner. Air conditioning systems are designed to operate in hot weather. Otherwise, they wouldn’t be much use to anyone. But the extra load of work, combined with all the strain and wear the AC has accumulated already during […]

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Is My House in Danger of Slab Leaks?

You probably aren’t aware of this, but a large part of the plumbing for your house is located down in the concrete foundation slab. It’s an easy way to pipe water into the house, and it keeps the pipes out of the way. But it doesn’t necessarily keep them out of the way of harm. […]

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What Tools Do I Need for Sewer Cleaning?

You’ve got something wrong with the sewer line for your home. Maybe multiple drains are blocked or bad smells are wafting from sinks around the house. The sewer line probably needs to be cleaned out to restore your home’s drainage system. Here are the tools you’ll need to clean the sewer line: One: A phone. […]

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Sump Pump Problems Need Fixing—Fast!

The sump pump is one of the most useful plumbing appliances for a home. It’s also an appliance that homeowners hope they don’t actually have to use often, since it’s there in cases of emergencies when water floods down into the basement or the crawlspace or when excess moisture builds up. Sump pumps are helpful […]

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Testimonials
See What Your Neighbors Are Saying

“Many heartfelt thanks to the people I talked with on the phone late this afternoon who were concerned enough to send Pat over to check on our frozen pipes and dripping shower. Pat was so kind and professional and fixed...”

– Rindi

“Bud, I want to send my thanks to your company and especially to Scott. He got into more than he bargained for on our project yesterday. He went out and got different parts and went the extra mile to make...”

– Dave W.

“They were professional, honest, and cleaned-up after their work, and even took the shop-vacuum around the living room for good measure (we have a GSD - say no more)! Nice folks.”

– Judith A. – Pittsboro, NC

“Bud Mathew responded to our call even though it was made during the weekend. Plumber came to the house, identified the problem, gave us a temporary fix and suggested we wait until Monday to fix it. (That saved us some...”

– Gloria C. – Carrboro, NC

“They replaced a number of parts in my old Maytag dryer. It has been very reliable for 26 years and I want to keep it rather than buy a new one. Works great now!”

– Jane S. – Chapel Hill, NC

“Repair people were punctual and cordial. They troubleshot a problem, trying different approaches when the first try didn't work to clear the line. They explained everything they were doing as they did it while we watched. They were very efficient...”

– Diana B. – Efland, NC

“We were very happy with the process and outcome. Noah was very responsive. If he couldn't answer his phone when I called, he quickly returned calls. Everyone was very polite and respectful. They did a great job. Noah made good...”

– Jeffrey H. – Durham, NC

“They fixed my LG Front Load Washing Machine, which was leaking. They also helped me level it properly. They were on time, they provided clear estimates, they were professional, and they clearly explained every step of the process to me...”

– Lindsey S. – Chapel Hill, NC
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Certifications & Affiliations
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We recognize that our services are of a special and often emergency nature, and we remain fully committed to fulfilling the needs of our community even as potential demand for our services may increase with more families either choosing to or being required to remain home for extended periods of time. More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is required during these challenging times. We are actively monitoring updates from the CDC, WHO and local health officials; and we have been proactively and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers. Including:

  • Equipping all technicians with masks, gloves, and disinfectants.
  • Social distancing – Avoid handshakes and limit direct contact with customers during their visit.
  • Requiring technicians to clean all surfaces with disinfectants before and after performing work.
  • Requiring all employees to stay home if they are experiencing symptoms such as shortness of breath, coughing or fever.